ATEN CN-5000 Manuale Utente Pagina 1

User ManualCN-50002005-09-13

The Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . 70Keyboard . . . . . . . . . . . . . . . .

IP Address DeterminationIf you are an administrator logging in for the first time, you need to accessthe CN-5000 in order to give it an IP address tha

Method 2: (For a fixed IP address)A fixed IP address can also be assigned with the ARP command as follows:1. If the CN-5000 is powered on, Power it of

Method 3: (For a DHCP address)For computers running Windows, the CN-5000’s DHCP generated IPaddress can be determined with the AdminTool utility (foun

Administrator Login FailureIf you are unable to perform an Administrator login (because the Usernameand Password information has become corrupted, or

TroubleshootingGeneral OperationProblem ResolutionErratic Operation If the CN-5000 is connected to a KVM switch, makesure to power on the switch befor

Sun SystemsProblem ResolutionVideo display problems withHDB15 interface systems(e.g., Sun Blade 1000servers).1The display resolution should be set to

The Java ClientFor mouse synchronization problems, refer to the discussion on page 43. Forconnection and operation problems, see the table below:Sympt

Limited WarrantyIN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICEPAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDEN-TAL O

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AAdministration. . . . . . . . . . . . . . . . . . . 15Customization. . . . . . . . . . . . . . . . . 26Filtering . . . . . . . . . . . . . . . .

About This ManualThis User Manual is provided to help you get the most from your CN-5000system. It covers all aspects of installation, configuration a

Maintenance . . . . . . . . . . . . . . . . . . 82Menu Bar . . . . . . . . . . . . . . . . . . . . 79Options . . . . . . . . . . . . . . . . . . .

ConventionsThis manual uses the following conventions:Courier Indicates text that you should key in.[ ] Indicates keys you should press. For example,

Chapter 1.IntroductionOverviewThe CN-5000 is a control unit that allows operators to monitor and accesstheir computers from remote locations using a s

With its advanced security features, the CN-5000 is the fastest, most reliable,most cost effective way to remotely access and manage widely distribute

FeatureswRemote access of KVM switches or servers via LAN, WAN, or theInternet; control your installation from down the hall, down the street, orhalf-

System Requirementsw For best results we recommend that the computers used to access theCN-5000 control unit have at least a P III 1 GHz processor, an

Chapter 2.Hardware SetupFront ViewNo. Component Description1.Reset / FirmwareUpgrade SwitchPressing and holding this switch in while powering ON theCN

Rear ViewNo. Component Description1.KVM Port The KVM cable (supplied with this package) that links theCN-5000 to your KVM switch or server plugs in he

Before You BeginRack MountingFor convenience and flexibility, the CN-5000 can be mounted on a systemrack. To rack mount the unit do the following:1. U

Regulatory Information1. This is an FCC Class A product. In a domestic environment this productmay cause radio interference in which case the user may

2. Screw the bracket into any convenient location on the rack.Note: These screws are not provided. We recommend that you use M5 x 12Phillips Type I cr

InstallationTo install the CN-5000, refer to the installation diagram below (the diagramnumbers correspond to the numbered steps), and do the followin

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Chapter 3.Getting StartedThe CN-5000 can be accessed either from an internet type browser, or viaWindows-based application (AP) programs. The next sev

3. Accept the certificate. If a second certificate appears, accept it as well.The CN-5000 login page appears:4. Provide a valid Username and Password

After you have successfully logged in, the CN-5000 Main Page appears:2005-09-133. Getting Started13

Screen ElementsThe icons arranged horizontally across the top of the page are linked to theadministration utilities, which are used to configure the C

Chapter 4.AdministrationIntroductionThe administration utilities, represented by the icons located across the top ofthe CN-5000 web page, are used to

GeneralOnce you login, the General panel displays on the web page:It is the first of the Administration pages, and provides information about theCN-50

NetworkThe Network dialog is used to specify the CN-5000’s network environment.Access PortAs a security measure, if a firewall is being used, the Admi

User NoticeAll information, documentation, and specifications contained in this manualare subject to change without prior notification by the manufact

IP AddressThe CN-5000 can either have its IP address assigned dynamically at bootup(DHCP), or it can be given a fixed IP address.w For dynamic IP addr

SecurityThe Security page is used to control access to the CN-5000.w IP and MAC Filters permit or deny access to the CN-5000 for specific IP andMAC ad

FilteringThere are a maximum of 100 filters allowed for each category: User IPs;User MACs; and Administrator MACs. User Station filtered items (IPs an

4. To filter a single IP address, key in the same address as the start IP. Tofilter a continuous range of addresses, key in the end number of the rang

RadiusIf you are using a RADIUS server, RADIUS Configuration allows you to setup its parameters:1. Check Enable RADIUS.2. Fill in the IP addresses and

6. On the RADIUS server, set the access rights for each user according tothe information in the table, below:Character MeaningCGrants the user adminis

User ManagerThis configuration dialog is used to manage user profiles.w A maximum of 64 user profiles can be created.w To add a user, fill in the info

An explanation of the profile items is given in the table below:Username A minimum of 6 and a maximum of 15 characters is allowed.Password A minimum o

CustomizationThis configuration dialog allows the Administrator to set Timeout, Login failure,and Working mode parameters.An explanation of the Custom

FirmwareNew versions of the CN-5000 firmware can be downloaded from our website:www.aten.com.twas they become available. To upgrade the firmware, do t

Safety InstructionsGeneralw Read all of these instructions. Save them for future reference.w Follow all warnings and instructions marked on the device

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Chapter 5.The Windows ClientStarting UpTo access the CN-5000 with the Windows Client software:1. After you log in, Click the Windows Client icon at th

Note: 1. If Full Screen Mode is enabled (there is a checkmark in thebox), the remote display fills the entire screen of your localmonitor.2. If Full S

OperationOnce the Switch to the CN-5000 has been accomplished, the remote system’svideo output is captured and displayed on your monitor. At the same

KeystrokesExcept for [Alt + Tab] and [Ctrl + Alt + Del], the effect of all keyboardinput takes place on the remote computer . The above two combinatio

Windows 2000:Set the mouse speed to the middle position; set the mouse acceleration toNone (Control Panel → Mouse → Mouse Properties → Motion):Windows

WinMe:Set the mouse speed to the 5th position; disable mouse acceleration (clickAdvanced to get the dialog box for this).WinNT / Win98 / Win95:Set the

An explanation of the actions is given in the table, below:Action ExplanationExit remote location Break the connection to the CN-5000 and return to lo

Configuring the Hotkeys:If you find the default Hotkey combinations inconvenient, you can configurethem to whatever suits your taste, as follows:1. Hi

The meanings of the adjustment options are given in the table below:Option UsageScreen Position Adjust the horizontal and vertical position of the rem

w To help protect your system from sudden, transient increases anddecreases in electrical power, use a surge suppressor, line conditioner, orun-interr

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Chapter 6.The Java ClientIntroductionThe Java Client makes the CN-5000 accessible to all platforms that haveJava 2 installed. Java 2 is available for

Once the authentication procedure completes successfully, the remotesystem displays on your monitor:2005-09-13CN-5000 User Manual40

OperationYou can work on the remote system via the screen display on your monitorjust as if it were your local system.Note: 1. You can switch between

Video:Clicking the first button brings up the Video Settings dialog box:This is similar to the Adjust Video feature of the Windows Client. See p. 36fo

Mouse:At times the local mouse movement may lose sync with the remote mousemovement. You can try getting them back in sync with a fast mousesynchroniz

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Chapter 7.The Log FileThe Log File ScreenThe CN-5000 logs all the events that take place on it. Following a reset, itwrites them to a log file, which

A maximum of 512 events are kept in the log file. As new events arerecorded, they are placed at the bottom of the list. When a new event isrecorded af

Chapter 8.AP OperationIn addition to the browser based operation utilities, the CN-5000 alsoprovides Windows-based programs that can be used in their

Rack Mountingw Before working on the rack, make sure that the stabilizers are secured tothe rack, extended to the floor, and that the full weight of t

Starting UpTo bring up the Administrator Utility Main Screen, double click theCN5KAdminTool icon, or key in the full path to the program on thecommand

Note: 1. The Port number that corresponds to a unit’s IP address is set bythe Administrator on the Network configuration page (see p. 55for details).2

Logging InOnce the Administrator Utility connects to the unit you specified, a loginwindow appears:Only those who have Configuration privileges (see U

If you successfully log in to the CN-5000 with the default username andpassword, the following message appears:For security purposes, be sure to chang

The Settings NotebookAfter successfully logging in, the Settings notebook appears.There are five tabs, each representing a different administrative fu

Uploading ChangesWhen the Settings have been configured to your satisfaction and you areready to upload the changes to the CN-5000:1. If you made chan

General:The General page provides information about the CN-5000’s status.An explanation of each of the items is given in the table below:MAC Address T

Network:This page is used to specify the CN-5000’s network environment.The Network page is divided into three main sections: Access Ports, IPAddress,

IP Address:w The CN-5000 can either have its IP address assigned dynamically atbootup (DHCP), or it can be given a fixed IP address.§ For dynamic IP a

SecurityThe Security page is used to control access to the CN-5000.w User station filters permit or deny access to the CN-5000 for specific IPand MAC

Package ContentsThe complete CN-5000 package consists of:w 1 CN-5000 KVM on the Net™ Control Unitw 1 Custom KVM Cable Setw 1 Power Adapterw 1 Rack Mo

Filteringw There are a maximum of 100 filters allowed for each category (User IPs,User MACs, and Administrator MACs).w To enable filtering for User St

w User Station filtered items can be specified as included or excluded byhighlighting the item and clicking the include or exclude radio button.§ If t

User ManagementThis page is used to set up and manage user profiles. It defines the accessrights of each user. Up to 64 user profiles can be establish

When you click Add or Edit, the following dialog box appears:An explanation of the profile items is given in the table below:Username A minimum of 6 a

CustomizationThis page allows the Administrator to upgrade the firmware and to setTimeout and Login failure parameters.2005-09-13CN-5000 User Manual62

An explanation of the Customization items is given in the table below:Uploads After obtaining a new version of the firmware, click Browseto navigate t

Upgrading the FirmwareNew versions of the Mainboard firmware files can be downloaded from ourwebsite as they become available. After downloading the n

3. Click Open.You return to the Customization page with the path to the file, and theUpload version number displayed.Note: If you select the wrong fil

The Windows ClientThe Windows-based Client software is provided on the distribution CDincluded with this package.InstallationTo install the Windows Cl

Starting UpTo bring up the Windows Client Main Screen, Double Click the CN5KClient icon, or key in the full path to the program on the command line.If

ContentsRegulatory Information . . . . . . . . . . . . . . . . . . . . . . . iiUser Notice . . . . . . . . . . . .

A description of the Connection Screen is given in the following table:Menu Bar The Menu Bar contains three items: File, Tools, and Help.1. The File M

The File MenuThe File Menu allows the operator to Create, Save, and Open user createdWork files. A Work File consists of all the information specified

The Tools MenuTools menu operations are performed after you connect, but before youswitch to remote view. There are two entries on the Tools Menu: Key

ConfigWhen you select Config, a screen similar to the one below appears:w If Full Screen Mode is enabled (there is a checkmark in the box), theremote

ConnectingTo connect to a CN-5000 unit:1. If it is in the CN5000 List, Double Click it; if you are using the CN5000IP input box, specify the IP addres

OperationOnce the connection to the CN-5000 has been accomplished, the remotesystem’s video output is captured and displayed on your monitor. At thesa

The Java ClientThe Java Client is provided to make the CN-5000 accessible to all platforms.Systems that have Java version 1.4 or higher installed can

3. Key in the serial number - 5 characters per box - then Click OK. (If youdon’t know what the number is, contact the CN-5000 administrator.)An Addres

5. Provide a valid Username and Password and Click OK.Once the authentication procedure completes successfully, the remotesystem displays your monitor

The Log ServerThe Windows-based CN5000 Log Server is an administrative utility thatrecords all the events that take place on selected CN-5000 units.In

Radius . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22User Manager . . . . . . . . . .

Starting UpTo bring up the Log Server, run the CN5000 Log Server either by doubleclicking its icon, or by keying in the full path to CN5KLogServer.exe

The Menu BarThe Menu bar consists of four items:w Configurew Eventsw Optionsw HelpThese are discussed in the sections that follow.Note: If the Menu Ba

A description of the fields is given in the table, below:Field ExplanationAddress This can either be the IP address of the CN-5000 or its DNS name (if

A description of the items is given in the table, below:Item ExpalanationNew search This is one of three radio buttons that define the scope ofthe sea

Maintenance:Records are not automatically erased when their time limit (set with the Limitsetting of the Edit function - see p. 80), comes due. They s

The CN-5000 List PanelThe CN-5000 List panel displays a list of all the CN-5000 units that havebeen selected for the Log Server to track (see Configur

The CN-5000 List window contains five fields:Field ExpalanationRecording Determines whether the Log Server records the ticks forthis CN-5000, or not.

The Event List WindowThis window displays tick information for the currently selected CN-5000.Note that even though any other CN-5000s aren’t currentl

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AppendixSpecificationsFunction SpecificationConnectors ConsolePorts1 x 6 pin mini-DIN F - Keyboard1 x 6 pin mini-DIN F - Mouse1 x HDB-15 F - VideoKVM